Summary of AGE623 BUSINESS INTELLIGENCE FOR SERVICE EXCELLENCE

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AGE623 BUSINESS INTELLIGENCE FOR SERVICE EXCELLENCE

Lecturer: PROFESOR MADYA TS. DR. YULITA HANUM P ISKANDAR
Lecturer: TS. DR. ALI VAFAEI ZADEH

Skill Level: Beginner

Course Synopsis

Announcements

Webex & Attendance

Week 1: Introduction

Course Outline

Course Guide

Course_Overview

Discussion_Article

Group Formation

Week 2: Decision Support Systems and Business Intelligence

Lesson 1

Video Case Study

Submission: Group Discussion

Week 3: Big Data Fundamentals

Lesson 2

Additional Reading: Manufacturing and Big Data

Submission: Group Case Study

Week 4: Data Warehousing Overview

Lesson 3

Class Discussion

Submission: Group Case Study

Week 5: Data Warehousing Implementation

Lesson 4

Class Activity

Submission: Group Case Study

Week 6: Business Performance Management

Lesson 5

Class Activity

Submission: Group Case Study

Week 7: Test

Test

16 Dec 2021

Webex link

Lesson 4: Business Reporting and Visual Analytics

Class activity: e-Conomy SEA 2021

30 Dec 2021

Lesson 6- Data Mining Overview

Group Case Study: FreshDirect

6 Jan 2022

Project Paper: Impact of "BUSINESS INTELLIGENCE" on e-Commerce during Covid-19 pandemic

Lesson 7: Data Mining for Business Intelligence

20 Jan 2022

Introduction to Tableau

Exercise 1

Exercise 2

Exercise 3

Exercise 4

Live Vs Extract

Olympic

Case Study

Recording link

27 Jan 2022

Use of Teradata Analytics for SAP Solutions Accelerates Big Data Delivery

Lesson 8&amp;9

Recording link

AGE623 BUSINESS INTELLIGENCE FOR SERVICE EXCELLENCE

Lesson 8&9